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Search Results: keywords:"customer experience metrics"

  • S. 423, known as the "Protecting Regular Order for Veterans Act of 2025" and the "Improving Veterans’ Experience Act of 2025," aims to improve budgeting and services for veterans. It requires the Secretary of Veterans Affairs to give Congress quarterly updates on the...

    Simple Explanation

    S. 423 is a bill that wants the Department of Veterans Affairs to tell Congress how they are using their money more often to make sure veterans are getting the help they need, and it also creates a new office to make sure veterans are happy with their services.