Search Results for keywords:"call center"

Search Results: keywords:"call center"

S. 4300 — To require the Secretary of Labor to maintain a publicly available list of all employers that relocate a call center or contract call center work overseas, to make such companies ineligible for Federal grants or guaranteed loans, and to require disclosure of the physical location of business agents engaging in customer service communications, and for other purposes.
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May 09, 2024
Status:Introduced in Senate
Congress:118
Words:2,766
S. 4300, also known as the "United States Call Center Worker and Consumer Protection Act of 2024," aims to regulate companies that move call center jobs overseas. It requires the Secretary of Labor to maintain a public list of such companies, making them ineligible for...
Simple Explanation
The bill wants to make a list of companies that move phone jobs to other countries and stop them from getting money help from the government for a while, and it also wants workers to tell callers where they are.
S. 4332 — To amend title 38, United States Code, to require the Secretary of Veterans Affairs to improve telephone communication by the Department of Veterans Affairs, and for other purposes.
May 14, 2024
Status:Introduced in Senate
Congress:118
Words:524
S. 4332 aims to enhance telephone communication within the Department of Veterans Affairs. The bill requires that by January 1, 2026, veterans will receive calls from a single, recognizable phone number, and the caller ID will clearly show the call is from the Department....
Simple Explanation
The bill wants to make sure veterans see a special phone number when the Department of Veterans Affairs calls them, and it also wants to set up places in each time zone to help veterans with their health appointments over the phone.

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