Overview

Title

An Act To require sellers of event tickets to disclose comprehensive information to consumers about ticket prices and related fees, and for other purposes.

ELI5 AI

The TICKET Act is a plan to make sure people see exactly how much event tickets cost, including all extra fees, right from the start. It also stops ticket scams and promises refunds if an event is canceled, making sure everyone plays fair.

Summary AI

The TICKET Act requires event ticket sellers to clearly display the total price of a ticket, including all fees, at all points during the purchasing process. It bans the sale of speculative tickets and sets rules to ensure secondary ticket sellers do not misrepresent their affiliation with official sources. The bill mandates refund options if an event is canceled or postponed and calls for a report on the enforcement of previous ticket sales laws. The Federal Trade Commission is tasked with enforcing these requirements, treating violations as unfair or deceptive practices.

Published

2024-05-15
Congress: 118
Session: 2
Chamber: HOUSE
Status: Engrossed in House
Date: 2024-05-15
Package ID: BILLS-118hr3950eh

Bill Statistics

Size

Sections:
8
Words:
2,190
Pages:
12
Sentences:
47

Language

Nouns: 752
Verbs: 136
Adjectives: 136
Adverbs: 18
Numbers: 60
Entities: 64

Complexity

Average Token Length:
4.29
Average Sentence Length:
46.60
Token Entropy:
5.03
Readability (ARI):
25.72

AnalysisAI

General Summary of the Bill

The Transparency In Charges for Key Events Ticketing Act, commonly known as the TICKET Act, aims to address consumer transparency in the event ticketing market. Introduced in the 118th Congress, its main goals are to ensure that consumers receive a clear breakdown of ticket prices and related fees, ban speculative ticket sales where the seller does not have possession of the tickets, and mitigate deceptive practices common in the ticketing industry. Additionally, the Act addresses refund policies for canceled or postponed events and mandates reporting on the enforcement of the Better Online Ticket Sales Act of 2016.

Summary of Significant Issues

Several significant issues emerge from the bill as currently written:

  1. Enforcement Gaps: The bill lacks specified penalties or enforcement mechanisms in various sections. For example, without clear consequences for non-compliance with ticket price disclosure and speculative ticketing bans, the bill's efficacy could be severely undermined. This could lead to differing levels of adherence among ticket sellers.

  2. Undefined Terms: The absence of definitions for critical terms like "clear and conspicuous" and "comparable location" creates ambiguity. These terms, if left open to interpretation, might result in inconsistent application across different contexts and invite legal disputes.

  3. Pressure on Small Entities: The bill does not consider the impact on small businesses or individual sellers. Requirements may impose significant burdens that could restrict their ability to compete in the ticketing market.

  4. Implementation Timelines: The timeline for compliance, set at 180 days post-enactment, might be unrealistic, particularly for smaller entities requiring technical adjustments to align with new regulations.

  5. Incomplete and Ambiguous Wording: Some sections, such as those dealing with deceptive practices, exhibit incomplete clauses and overlapping rules, which may complicate enforcement.

Impact on the Public

For the general public, this bill promises greater transparency in the ticketing experience. By requiring ticket sellers to disclose total ticket costs upfront, consumers can make more informed decisions. This transparency could also deter practices where fees are only revealed at checkout, thereby shielding consumers from unexpected costs.

However, without clear guidance on enforcement and the timing of refunds or replacements, consumer protection might not be as robust as intended. Delays in providing refunds could frustrate consumers and possibly degrade public trust in the ticketing industry.

Impact on Specific Stakeholders

Consumers: Positively, they stand to gain from increased transparency and fairer practices in ticket purchasing. However, the public would benefit more if the deadlines for refunds and replacements were explicitly defined, ensuring prompt resolutions for canceled or postponed events.

Small Businesses and Individual Sellers: These groups could face challenges due to the lack of exemptions or scaled requirements based on business size. The technical and operational adjustments needed within a short period could be financially burdensome, potentially restricting market competition to larger entities.

Event Organizers and Venues: This group might see an influx of consumer trust as transparency increases. However, they may also have to navigate the complexities of partnering with compliant ticket platforms, considering the regulatory landscape without clearly outlined penalties for non-compliance.

In conclusion, while the TICKET Act aims to improve transparency and fairness in the ticketing industry, addressing these identified issues could strengthen its impact, ensuring that both consumers and small sellers are adequately protected and informed.

Issues

  • The absence of specified penalties or enforcement mechanisms across multiple sections (notably Sections 2, 3, and 4) is significant because it could undermine the efficacy of the bill. Without clear consequences for non-compliance, the regulations may be less effective in ensuring ticket sellers comply with the disclosure and fairness mandates.

  • The lack of specific definitions for key terms such as 'clear and conspicuous' in Sections 2 and 4, and 'reasonable amount of time' and 'comparable location' in Sections 3 and 5 could lead to ambiguity and legal disputes. These undefined terms could result in inconsistent interpretations and enforcement challenges.

  • The bill's lack of consideration for small businesses or individual sellers in Sections 2 and 4 is concerning as it could impose disproportionate burdens on smaller entities, which could affect their participation in the market.

  • The timeline for compliance of '180 days after the date of enactment' across Sections 2, 3, and 5 might be too short for organizations to implement necessary changes, especially if they require developing technical solutions. This could create financial and operational strain, particularly for smaller businesses.

  • The section on deceptive websites (Section 4) lacks completeness and clarity, particularly the incomplete clause '(2)' and overlapped clauses regarding unauthorized use of names, which may cause confusion and enforcement difficulties.

  • The absence of specific timelines for providing refunds or replacement tickets in Section 5 could lead to delays that might frustrate consumers and harm public trust in the ticketing industry.

  • The broad definition of 'artist' in Section 8 could lead to the inclusion of entities not traditionally considered artists, which could create ambiguity and unintended application in legal or regulatory contexts.

Sections

Sections are presented as they are annotated in the original legislative text. Any missing headers, numbers, or non-consecutive order is due to the original text.

1. Short title Read Opens in new tab

Summary AI

The act in this section is called the "Transparency In Charges for Key Events Ticketing Act" or the "TICKET Act."

2. All inclusive ticket price disclosure Read Opens in new tab

Summary AI

The section requires that, starting 180 days after the law is enacted, all ticket sellers must clearly show the total price of an event ticket, including any fees, in all ads and during the purchasing process. They must also give a list of the base ticket price and each fee before the sale is final.

3. Speculative ticketing ban Read Opens in new tab

Summary AI

The section prohibits ticket sellers from selling, offering, or advertising event tickets unless they actually have the tickets, starting 180 days after the law is enacted. Secondary market sellers can offer services to help consumers get tickets, but they must clearly state these services are not actual tickets, and they must provide refunds or replacement tickets if they can't secure the tickets.

4. Deceptive websites Read Opens in new tab

Summary AI

The section outlines rules for ticket sellers, stating they must clearly inform buyers if they are selling tickets as a secondary sale, cannot falsely claim affiliations with venues or artists, and should not use certain names or trademarks in their website addresses or advertising unless authorized.

5. Refund requirements Read Opens in new tab

Summary AI

The section outlines that if an event is canceled or postponed (not due to unavoidable reasons like natural disasters), ticket sellers must offer customers either a full refund or, if available, a ticket to a rescheduled event. It also requires ticket sellers to clearly inform buyers about their refund policy and the process for obtaining a refund before any ticket sale is completed.

6. Report by the Federal Trade Commission on BOTS Act of 2016 enforcement Read Opens in new tab

Summary AI

The Federal Trade Commission is required to submit a report to Congress within 6 months of this Act being enacted. The report should detail the enforcement of the BOTS Act of 2016, including actions taken, any enforcement challenges, coordination with State Attorneys General, and suggestions for better enforcement and compliance.

7. Enforcement Read Opens in new tab

Summary AI

In this section, a violation of the Act is treated as a violation of rules against unfair or deceptive practices under the Federal Trade Commission Act. The Commission is tasked with enforcing this Act using its usual powers and authority, ensuring violators are subject to penalties and can access privileges and immunities established in the Federal Trade Commission Act.

8. Definitions Read Opens in new tab

Summary AI

The section provides definitions for key terms used in the Act, including "artist," "Commission," "domain name," "event ticket fee," and various terms related to event tickets and their resale. It also explains what a URL and a venue are.